Remote Customer Support Agent at ALX Africa

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💰 401(k)

🌎 Distributed team

⏰ Async

🤓 Vision insurance

🦷 Dental insurance

🚑 Medical insurance

🏖 Unlimited vacation

🏖 Paid time off

📆 4 day workweek

💰 401k matching

🏔 Company retreats

🏬 Coworking budget

📚 Learning budget

💪 Free gym membership

🧘 Mental wellness budget

🖥 Home office budget

🥧 Pay in crypto

🥸 Pseudonymous

💰 Profit sharing

💰 Equity compensation

⬜️ No whiteboard interview

👀 No monitoring system

🚫 No politics at work

🎅 We hire old (and young)

Regions

🌏 Worldwide

⛰️ North America

💃 Latin America

🇪🇺 Europe

🦁 Africa

🕌 Middle East

⛩ Asia

🌊 Oceania

Countries

🇺🇸 United States

🇨🇦 Canada

🇬🇧 United Kingdom

🇦🇺 Australia

🇳🇿 New Zealand

🇮🇳 India

🇵🇹 Portugal

🇩🇪 Germany

🇳🇱 Netherlands

🇸🇬 Singapore

🇫🇷 France

🇭🇰 Hong Kong

🇧🇷 Brazil

🇬🇷 Greece

🇦🇪 United Arab Emirates

🇸🇪 Sweden

🇵🇱 Poland

🇪🇸 Spain

🇲🇽 Mexico

🇺🇦 Ukraine

🇯🇵 Japan

🇹🇭 Thailand

🇨🇿 Czechia

🇷🇺 Russia

🇮🇱 Israel

🇫🇮 Finland

🇨🇳 China

🇮🇩 Indonesia

🇦🇫 Afghanistan

🇦🇱 Albania

🇩🇿 Algeria

🇦🇸 American Samoa

🇦🇩 Andorra

🇦🇴 Angola

🇦🇮 Anguilla

🇦🇶 Antarctica

🇦🇬 Antigua and Barbuda

🇦🇷 Argentina

🇦🇲 Armenia

🇦🇼 Aruba

🇦🇹 Austria

🇦🇿 Azerbaijan

🇧🇸 The Bahamas

🇧🇭 Bahrain

🇧🇩 Bangladesh

🇧🇧 Barbados

🇧🇾 Belarus

🇧🇪 Belgium

🇧🇿 Belize

🇧🇯 Benin

🇧🇲 Bermuda

🇧🇹 Bhutan

🇧🇴 Bolivia

🇧🇦 Bosnia

🇧🇼 Botswana

🇧🇻 Bouvet Island

🇮🇴 British Indian Ocean Territory

🇧🇳 Brunei

🇧🇬 Bulgaria

🇧🇫 Burkina Faso

🇧🇮 Burundi

🇰🇭 Cambodia

🇨🇲 Cameroon

🇨🇻 Cape Verde

🇰🇾 Cayman Islands

🇨🇫 Central African Republic

🇹🇩 Chad

🇨🇱 Chile

🇨🇽 Christmas Island

🇨🇨 Cocos Islands

🇨🇴 Colombia

🇰🇲 Comoros

🇨🇬 Congo

🇨🇩 DR Congo

🇨🇰 Cook Islands

🇨🇷 Costa Rica

🇭🇷 Croatia

🇨🇺 Cuba

🇨🇼 Curaçao

🇨🇾 Cyprus

🇩🇰 Denmark

🇩🇯 Djibouti

🇩🇲 Dominica

🇩🇴 Dominican Republic

🇪🇨 Ecuador

🇪🇬 Egypt

🇸🇻 El Salvador

🇬🇶 Equatorial Guinea

🇪🇷 Eritrea

🇪🇪 Estonia

🇪🇹 Ethiopia

🇫🇰 Falkland Islands

🇫🇴 Faroe Islands

🇫🇯 Fiji

🇬🇫 French Guiana

🇹🇱 East Timor

🇹🇫 French Southern Territories

🇬🇦 Gabon

🇬🇲 Gambia

🇬🇪 Georgia

🇬🇭 Ghana

🇬🇮 Gibraltar

🇬🇱 Greenland

🇬🇩 Grenada

🇬🇵 Guadeloupe

🇬🇺 Guam

🇬🇹 Guatemala

🇬🇬 Guernsey

🇬🇳 Guinea

🇬🇼 Guinea Bissau

🇬🇾 Guyana

🇭🇹 Haiti

🇭🇲 Heard Island and McDonald Islands

🇭🇳 Honduras

🇭🇺 Hungary

🇮🇸 Iceland

🇮🇷 Iran

🇮🇶 Iraq

🇮🇪 Ireland

🇮🇲 Isle of Man

🇮🇹 Italy

🇨🇮 Cote d’Ivoire

🇯🇲 Jamaica

🇯🇪 Jersey

🇯🇴 Jordan

🇽🇰 Kosovo

🇽🇰 Kosovo

🇰🇿 Kazakhstan

🇰🇪 Kenya

🇰🇮 Kiribati

🇰🇵 North Korea

🇰🇷 South Korea

🏴 Kurdistan

🇰🇼 Kuwait

🇰🇬 Kyrgyzstan

🇱🇦 Laos

🇱🇻 Latvia

🇱🇧 Lebanon

🇱🇸 Lesotho

🇱🇷 Liberia

🇱🇾 Libya

🇱🇮 Liechtenstein

🇱🇹 Lithuania

🇱🇺 Luxembourg

🇲🇴 Macau

🇲🇰 North Macedonia

🇲🇬 Madagascar

🇲🇼 Malawi

🇲🇾 Malaysia

🇲🇻 Maldives

🇲🇱 Mali

🇲🇹 Malta

🇲🇭 Marshall Islands

🇲🇶 Martinique

🇲🇷 Mauritania

🇲🇺 Mauritius

🇾🇹 Mayotte

🇫🇲 Micronesia

🇲🇩 Moldova

🇲🇨 Monaco

🇲🇳 Mongolia

🇲🇪 Montenegro

🇲🇸 Montserrat

🇲🇦 Morocco

🇲🇿 Mozambique

🇲🇲 Myanmar

🇳🇦 Namibia

🇳🇷 Nauru

🇳🇵 Nepal

🇧🇶 Caribbean Netherlands

🇳🇨 New Caledonia

🇳🇮 Nicaragua

🇳🇪 Niger

🇳🇬 Nigeria

🇳🇺 Niue

🇳🇫 Norfolk Island

🇲🇵 Northern Mariana Islands

🇳🇴 Norway

🇴🇲 Oman

🇵🇸 Palestine

🇵🇰 Pakistan

🇵🇼 Palau

🇵🇦 Panama

🇵🇬 Papua New Guinea

🇵🇾 Paraguay

🇵🇪 Peru

🇵🇭 Philippines

🇵🇳 Pitcairn Island

🇵🇫 Polynesia

🇵🇷 Puerto Rico

🇶🇦 Qatar

🇷🇪 Reunion

🇷🇴 Romania

🇷🇼 Rwanda

🇸🇭 Saint Helena

🇰🇳 Saint Kitts and Nevis

🇱🇨 Saint Lucia

🇵🇲 Saint Pierre and Miquelon

🇻🇨 Saint Vincent and the Grenadines

🇼🇸 Samoa

🇸🇲 San Marino

🇸🇹 Sao Tome and Principe

🇸🇦 Saudi Arabia

🇸🇳 Senegal

🇷🇸 Serbia

🇸🇨 Seychelles

🇸🇱 Sierra Leone

🇲🇫 Saint-Martin

🇸🇽 Sint Maarten

🇸🇰 Slovakia

🇸🇮 Slovenia

🇸🇧 Solomon Islands

🇸🇴 Somalia

🇿🇦 South Africa

🇬🇸 South Georgia and the South Sandwich Islands

🇸🇸 South Sudan

🇱🇰 Sri Lanka

🇸🇩 Sudan

🇸🇷 Suriname

🇸🇯 Svalbard and Jan Mayen Islands

🇸🇿 Swaziland

🇨🇭 Switzerland

🇸🇾 Syria

🇹🇼 Taiwan

🇹🇯 Tajikistan

🇹🇿 Tanzania

🇹🇬 Togo

🇹🇰 Tokelau

🇹🇴 Tonga

🇹🇹 Trinidad and Tobago

🇹🇳 Tunisia

🇹🇷 Turkey

🇹🇲 Turkmenistan

🇹🇨 Turks and Caicos Islands

🇹🇻 Tuvalu

🇺🇬 Uganda

🇺🇾 Uruguay

🏝 Hawaii

🇺🇲 USA Minor Outlying Islands

🇺🇿 Uzbekistan

🇻🇺 Vanuatu

🇻🇦 Vatican City

🇻🇪 Venezuela

🇻🇳 Vietnam

🇻🇬 British Virgin Islands

🇻🇮 United States Virgin Islands

🇼🇫 Wallis and Futuna Islands

🇪🇭 Western Sahara

🇾🇪 Yemen

🇿🇲 Zambia

🇿🇼 Zimbabwe





ALX Africa

🌏 Probably worldwide

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Students

 

Training

 

Technical


Support


Software


Operational

ALX Africa is hiring a

\nDo you care deeply about how people feel when they ask for help? Are you excited to learn how high-performing support teams operate at scale? Do you want a structured path to grow into more advanced operational or technical roles?\n\nThis role is designed as a launchpad for recent ALX graduates who want to build strong foundations in customer operations, structured problem-solving, and scalable support systems. You will learn how to deliver a high-quality, human support experience while mastering the operational discipline that powers it behind the scenes.\n\nAbout ALX Africa\n\nALX Africa, a non-profit organisation under the ALX Foundation, is dedicated to unlocking the potential of Africa’s digital future. Formerly part of Sand Tech Holdings, we’ve embarked on an independent journey to provide world-class tech skills training and career acceleration programmes. Our mission is to bridge the digital divide, upskill and re-skill talent, and create a generation of innovative leaders. By 2030, we aim to empower 2 million Africans to secure sustainable tech careers.\n\nWith hubs in 8 cities across Africa and counting, we provide safe access to quality learning and a dedicated network of expert instructors. Our innovative programmes equip learners with the practical skills and knowledge needed to succeed in today’s rapidly evolving tech industry. Through a combination of rigorous coursework, industry partnerships, and hands-on projects, we prepare our students for in-demand roles in software engineering, data science, and cybersecurity.\n\nWe achieve this by:\n\n\n* Providing young professionals with access to the most in-demand tech skills that will power the future.\n\n* Empowering the next generation of technology innovators, entrepreneurs, and business leaders through challenging, real-world coursework.\n\n* Building a lifelong, impactful community of tech professionals that support them at all stages of their career journey. \n\n\n\n\nOur impact thus far:\n\n\n* 347k+

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